There is no ticket maze — write to us and a person reads it — us. Here is how to reach Vellaro Haven.

Where we are registered

Vellaro Haven
62/9, Airport Rd, Babu Murai Colony
Indore, Madhya Pradesh 452005
India

Please do not travel to our address expecting a showroom — Vellaro Haven sells online only It handles post, not shoppers.

How to reach us

  • Email: [email protected]
  • Customer service hours: Monday–Saturday, 10:00 AM–6:00 PM IST

One working day is our normal reply time — anything arriving outside customer service hours is picked up the next working day.

Save yourself a round trip

Quote the order number and we can look it up straight away . For damage, a wrong item or a shortfall, attach the unboxing video too. With that in hand we can approve a replacement or refund on the spot.

Message form

Anything sent through this form arrives with us the same way an email does.